top of page
Australian Credit Representative Number 399469
BLSSA Pty Ltd Australian Credit Licence Number 391237
Licensed Real Estate Agent 1417496
To fast track the process, you can complete our client information form and email it to us together with a brief explanation of your scenario.
We are committed to providing our customers with the best possible service. If at any time we have not met our obligations – or you have a complaint about any of our services – please inform us so we can work towards a resolution. We will endeavour to deal with your with your complaint promptly, thoroughly and fairly.
If you have a complaint, in the first instance, please contact us through the chat box or via direct email.
If your complaint has not been resolved to your satisfaction within 5 business days, please contact the Complaints Area as detailed below:
Telephone: 03 9320 1082 Monday to Friday 9am to 5pm (AEST)
Mail: BLSSA Advice Complaints, Level 15, 360 Elizabeth Street, Melbourne VIC 3000
bottom of page